FAQ
Find your answers here
How long does shipping take ?
Once you place your order, we prepare it for shipment. Most orders are processed and shipped out within 1–3 business days before they start their journey to you
how long will it take to ship my order?
Shipping times depend on the destination, carrier, and any holidays or peak periods—but we always aim to deliver your items as quickly as possible.
I’m having an issue placing an order?
If you’re facing any issues while placing an order, please try refreshing the page, checking your internet connection, or using a different browser or device. If the problem continues, contact our support team and we’ll be happy to assist you.
I’d like to return or replace my order. How can I do that?
If you wish to return or replace your order, please contact us within 7 days of delivery. The product must be unused, in its original condition and packaging. Once we receive and inspect the item, we will process your return or replacement accordingly.
I’d like to cancel my order ?
Contact our support team immediately for help with cancellations or replacements.
couldnt find your answer?
We’re here to help! If you can’t find the information you’re looking for, please contact our support team via WhatsApp, email, or live chat. Share your question or issue, and we’ll respond as quickly as possible.